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Housekeeping Loop
Follow the steps listed below to ensure you are properly cleaning all areas in an efficient way.
Video instead of image Step By step on towel folding
Section 1 Getting started
Entering the Room
Note the time you started
Note the time you started
Upon entering a Vacant Dirty room use your door stopper to prop open the door. Next verify that no one is still in the room and no personal items are left behind. Next do a quick visual scan for any noticeable damage.
Note the time you started
Note the time you started
Note the time you started
After that go back to your cart and mark down on your sheet next to the room number the time you started cleaning
Retrieve your Supplies
Note the time you started
Retrieve your Supplies
After that,retrieve your chemical caddy, vacuum, and mop, and bring them into the room. Your chemical caddy should have the following chemicals Waxie- Green NonAcid Bathroom cleaner #300, Sparkle glass cleaner, Airlift air freshener, H2Orange2 Heavy Cleaner, Waxi 730 HP Disinfectant Cleaner, DBBC Disinfectant Bathroom & Bowl Cleaner.Next
Position Your Cart
Removing Trash and Soil
Retrieve your Supplies
Next move your cart in front of the so that it blocks a guest from entering.
Removing Trash and Soil
Removing Trash and Soil
Removing Trash and Soil
Put on gloves to pick up all the trash and place it a trash bag and then into the bag on your cart. Then remove all the dirty linen and place it in the solid linen cart located nearby in the hallway.
Section 2 Prepping the Bathoom
Entering the Bathroom
#300 Waxi Green Non Acid Bathroom multi surface disinfectant.
#300 Waxi Green Non Acid Bathroom multi surface disinfectant.
Enter the bathroom and spray down toilet, tub, and the sink & vanity with the #300 Waxi Green Non Acid Bathroom multi surface disinfectant. This has a 5 min kill so let this sit to disinfectant and continue onto the next step.
#300 Waxi Green Non Acid Bathroom multi surface disinfectant.
#300 Waxi Green Non Acid Bathroom multi surface disinfectant.
#300 Waxi Green Non Acid Bathroom multi surface disinfectant.
Waxie- Green NonAcid Bathroom cleaner #300,
Section 3 Prepping BedRoom
Entering the Room
Waxi 730 Disinfectant Cleaner.
Entering the Room
Move into the bedroom area and begin dusting and disinfecting all areas with the Waxi 730 Disinfectant Cleaner. This has a 1 min kill time and by the time you finish spraying all the surfaces you will be ready to start wiping the areas down.
Areas to Dsinfect
Waxi 730 Disinfectant Cleaner.
Entering the Room
This includes all drawers, countertops, surfaces, seating areas, refrigerator, and electronics. Ensure you are paying attention to high touch point areas. Please note that you will need to dust one more time after you finish the room to ensure room quality for the guest arrival.
Waxi 730 Disinfectant Cleaner.
Waxi 730 Disinfectant Cleaner.
Waxi 730 Disinfectant Cleaner.
Position Your Cart
Removing Trash and Soil
Waxi 730 Disinfectant Cleaner.
Next move your cart in front of the so that it blocks a guest from entering.
Removing Trash and Soil
Removing Trash and Soil
Removing Trash and Soil
Put on gloves to pick up all the trash and place it a trash bag and then into the bag on your cart. Then remove all the dirty linen and place it in the solid linen cart located nearby in the hallway.
Section 4 Making the bed
Prepping the bed
Prepping the bed
Prepping the bed
Begin to make the bed(s). Place all linen/pillowcases in the room on a clean surface to prevent frequent travel to cart.
Items Needed
Prepping the bed
Prepping the bed
Each bed requires a mattress protector and pillow encasements (if you do not have these items, contact your houseperson or supervisor to have them delivered), a fitted bed pad, a blanket, 3 clean sheets, and 3-4
pillowcases.
Checking the Bed
Checking the Bed
Checking the Bed
Before placing the first sheet, pull the mattress a tad bit off the wall and inspect the fitted bed pad
for stains/tears (blanket as well). If reject linen is used to make the bed, it will result in a failed inspection.
Make The Bed
Checking the Bed
Checking the Bed
Proceed with making the bed , based of the video training.
Section 5 Placing Room amenities
Getting Started
Place your Room Amenities
Getting Started
Collect needed amenities from your cart
Items Needed
Place your Room Amenities
Getting Started
Each room requires the following items: Ice bucket with liner and 2 cups , Coffee maker 2 coffee cups, 4 coffee pods, 2 condiments, 1 condiment caddy, 1 coffee tray, 1 trash can with liner, Tv remote, tip card envelope, Landrys Select Life Magazine, and trifold table tent.
Place your Room Amenities
Place your Room Amenities
Place your Room Amenities
Begin to place your room amenities. The placement of the items may vary depending on the room type. Please consult your Housekeeping Connect guide if you are unsure of the location of items.
Section 6 cleaning the bathroom
Cleaning the bathroom
Cleaning the Mirror and Glass
Cleaning the bathroom
Clean the bathroom using a sponge and cleaning rags
Areas to Clean
Cleaning the Mirror and Glass
Cleaning the bathroom
Ensure to wash sink, all fixtures including light switches, the tub, walls (report any mold found to your supervisor) shower curtain or doors depending on the room, and finally the toilet.
Cleaning the Mirror and Glass
Cleaning the Mirror and Glass
Cleaning the Mirror and Glass
Then go over your bathroom mirror for streaks with the Sparkle Glass cleaner and then begin placing your amenities and towels.
Sparkle Glass cleaner
Sparkle Glass cleaner
Cleaning the Mirror and Glass
Place your Amenities
Sparkle Glass cleaner
Place your Amenities
Begin placing your amenities and towels.
Mop The Bathroom
Sparkle Glass cleaner
Place your Amenities
Spray some #300 Waxi Green disinfectant on the floor and then mop over and continue to the vestibule area also.
Section 7 Set Up the Closest Area
Setting up the Wardrobe
Setting Up the Entry Closet
Setting Up the Entry Closet
Begin setting up the closet area. If the room has a wardrobe ensure that it has the iron, ironing board, bedding for the sleeper sofa (if applicable), and 6 hangers.
Setting Up the Entry Closet
Setting Up the Entry Closet
Setting Up the Entry Closet
If it has the standard entry closet area make sure you place your 6 hangers and privacy card. Ensure that the iron and ironing board are located in their cubby as well.
Check Your Work
Setting Up the Entry Closet
Check Your Work
The closet area should be free of trash, dust and debris. Verify that your room has a luggage rack. If it does not have one then please submit a missing item request form.
Section 8 Vacuuming
The Bedroom
The Bedroom
The Bedroom
Vacuum all edges of the room and all floor surfaces. Ensure that you focus around the bed. Get between furniture when able and vacuum under the chair or couch cushions.
AC Vents
The Bedroom
The Bedroom
turn off the AC and remove the front vents. After doing so please use the wand on your vacuum and remove all the dust from the vents. Once finished put the vents back into the AC unit.
Entry Threshold
Entry Threshold
Entry Threshold
You must also vacuum the outsider of the entry door also, only a few steps in each direction once you go outside the room.
Door Handles
Entry Threshold
Entry Threshold
Entry and exit door handles must be disinfected as well.
Section 9 final inspection
Walk The Room
AC Temperature
AC Temperature
Walk the room, ensuring that all items/surfaces are clean and disinfected. Anything broken or missing must be reported in Formstacks.
AC Temperature
AC Temperature
AC Temperature
Set the temperature in the room to 72 degrees.
Window Shade
Update Your Assignment List
Update Your Assignment List
Leave the window shade open 12 inches to allow light into the room for guest entry.
Update Your Assignment List
Update Your Assignment List
Update Your Assignment List
Once you have completed the room, securely close the door and then mark down on your assignment sheet your completion time and move on to your next assigned room.